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Solid Waste Controls: Housekeeping


Recycling on Cleaning Cart Hotel guest rooms can generate large quantities of solid waste. This may take the form of newspaper, magazines, beverage cans, bottles from guests and room cleaning wastes. Beside the guests, the hotel housekeeping department itself is also responsible for waste accumulation or reduction from guest rooms.

There are many environmental solutions for hotel guest rooms and housekeeping. These may include source reduction, conservation, recycling and reuse.

For example, the waste amount would be reduced if a bathroom shampoo, soap and lotion dispenser can be installed. An in-house television channel can be used to spread information on hotel and guest service instead of paper.

Each housekeeping section should have proper recycling and waste disposal procedures to protect environment, and reduce operating expenses. For example, the housekeeping departments should purchase products using the minimum packaging, purchase recycled room supplies, and properly dispose of wastes from both guests and housekeepers.

The recycling program itself may include separating recyclable waste from the non-recyclable, reusing some waste and recycled materials, and promoting recycling programs within the housekeeping department.. These actions can save resources, reduce pollution, and protect the environment and employee health, while reducing operating costs, improving the hotel's image among customers, increasing employees' loyalty, and increasing profit margins.
Solid waste controls tactics for use in housekeeping include:


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Purchasing Management: Housekeeping

A well-designed and implemented purchasing practice in hotel housekeeping departments reduces the operational costs and volume of wastes. It is both economically and environmentally sound. Besides the basic room-cleaning crew, a housekeeping department usually also includes linen room and laundry service which have an enormous effect of purchasing activities.

The purchasing manager has a tremendous amount of responsibility not only for purchasing the room-cleaning supplies and laundry items, but also for controlling costs and minimizing the negative impacts being done to the environment. Good purchasing practice will have a long-term benefit for your housekeeping section and entire hotel.

Eco-Purchasing is a procurement strategy that reduces and controls the volume and toxicity of wastes, reduces costs and promotes recycling as well. An Eco-Purchasing program can successfully assist hotel purchasing managers reduce and control the volume and toxicity of wastes generated in housekeeping and reduce the total costs in hotels.
Eco-purchasing management tactics in housekeeping include:

* Purchase:
o Non-toxic inks for reducing hazardous waste and protecting employees
o Cleaning products with less hazardous constituents
o Sheets with a high thread count for longer wear
o Refillable bath soap, shampoo, hair rinse and hand lotion dispensers for guest rooms to eliminate soap pieces and plastic bottles
o Toilet and facial tissues and paper towels made from recycled paper fiber
o Recycled and recyclable housekeeping products
o Less-packaged housekeeping supplies
o Cleaning and laundry products in concentrated form, diluting and pouring into reusable containers for individual use
o Vacuum cleaners with reusable bags
o Housekeeping products made from recycled materials
o Energy-efficient room-cleaning and laundry equipment, such as washers, dryers, and vacuum cleaners
o Good quality and repairable housekeeping products
o In bulk only what and when the housekeeping department really needs
o Locally made products
* Minimize purchasing products containing environmentally harmful materials
* Be aware of the recycling symbol on any housekeeping supplies
* Avoid unnecessary purchasing
* Inform your suppliers about your Eco-Purchasing program
* Use venders or suppliers who take back reusable chemical containers and other waste packaging
* Keep all purchasing records in file
* Communicate and recommend the importance of the effective purchasing program, such as Eco-Purchasing to other hotel managers, employees or other hotels

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WOOD CARE

Hardwood - Beech, Oak, Walnut - strong and durable. The type of hardwood flooring most widely available is mosaic block flooring in panels. These panels are flexible and the easiest type to lay. Low risk of allergy because it is an easy to clean, natural product.
Softwood - Cedar, Deal, Pine
Wooden flooring is usually waxed or sealed, which stops dirt penetrating the surface and improves the surface appearance. It is therefore easy to maintain.
Sweep and clean with solvent-based wax. If the floor is darker than you would like, apply bleach to lighten them, always testing an obscure area first. You could also use a coloured polyurethane varnish.
Even better use a wood stain, which colours the timber and complete by sealing with a clear polyurethane varnish. Some flooring is factory treated with lacquer, and requires only vacuuming and wiping over with a damp-dry cloth.
A rug is advisable where there is heavy usage to avoid scuffing.


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EDUCATION REQUIREMENT FOR A HOUSEKEEPER

A formal education is not required to become a housekeeper, although employers prefer to hire people who have a high school education. Most hotels and motels provide on-the-job training. Hotel housekeepers must be able to work quickly and efficiently without invading their guests' privacy and should have a neat, clean appearance.


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Housekeeping Basics


Hotel Housekeeping DepartmentThis department is instrumental in ensuring the cleanliness of the hotel and maintaining facilities in guestrooms, offices and public areas to provide maximum guest satisfaction.

Environmental Impacts
To maintain the cleanliness in the hotel, housekeeping department consumes different type of cleaning agents, most of them may not be environmental friendly in nature and also contributes a significant amount of soiled linen for laundry. Some of the significant environmental aspects caused due to housekeeping operations in the hotel are listed below.

Significant Environmental Aspects and Impacts – Housekeeping Department

Various activities in Housekeeping

Aspects

Environmental Impact

Significant Aspect

Cleaning of guest rooms, public areas, carpets, furniture, metal wares etc

Generation of solid waste, Consumption of hazardous chemicals as a cleaning agents

Land pollution

Release of non biodegradable chemicals

Replenishing the guest supplies in the rooms

Generation of used plastic bottles, soaps and soiled linen

Land pollution

Plastic waste


Benchmark for Housekeeping Department

This benchmarking tool will help the hotel to periodically monitor and measure the amount of biodegradable and non-biodegradable solid waste generated. This will lead to efficient management of solid waste (biodegradable can be treated and others can be sent for recycle, reuse, recover etc) to reduce the adverse environmental impacts. This tool can also lead to take decisions on the reduction of soiled linen generation. The performance indicators for housekeeping department is

  • Soiled linen generated (Kg/occupied room/day)
  • Solid waste (gm/occupied room/day)

The above indicators are related to the good practices to enhance their energy and environment performance.


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Taj Malabar - seeking Housekeeping Staff

Taj Malabar is looking for House Keeping Team Members & Team Leaders (supervisors)

Applications are now invited for the position of Guest Services Associate & Guest Services Supervisor

To apply, Click here
| To see more about the hotel, Click here
| For all things Taj, Click here

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What do Hotel House Keepers Do?

Hotel housekeepers clean the guestrooms and public areas of hotels, motels, and other kinds of lodgings.

They are also called roomkeepers, room attendants, room cleaners, or maids.

You see them pushing a trolley from room to room, pushing a cart filled with cleaning supplies as well as fresh sheets and towels, and stocks of plastic shower caps, shoe shine sponges, and little sewing kits.

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